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Business ↣ Project Vijay- Consumer Mobility ↣ General

Withdrawal of guidelines for issuing mobile connections to Foreign Nationals arriving in India on e-Visa reg 18-01-2018

Use of Adhar e-KYC service of UIDAI for new mobile connections and reverification - DoT instructions 23-10-17

White listing of Telecom services during suspension of TS reb 19-02-2020

VAS- Approval of Price points in VAS agreement reg 19-01-15

VAS deactivation - Centralised arrangement reg 09-01-13

Use of Aadhaar e-KYC service for using of Mobile connections reg 05-09-16

Use of Aadhaar based e-KYC service of UIDAI as an alternate process for issuing mobile connections reg 01-101-21

Trust Card and Hello TV launch for PC and DC users 17-01-12

Transformation of BSNL

Transfer of talk time by VAS providers reg 29-11-13

Teracom datacard Compatibility with Windows 8 - Procedure reg

TRAI s direction on Blackout days 17-10-12

SMS termination charges reg 10-06-13

Televerification at WCC reg 03-12-12

Startup kit - Abridge Version

Special Discount on OS CDMA Wimax bills 20-03-12

Social Media - Instructions reg 20-01-17

SMS header for BSNL VAS 28-09-11

SMS based change in PP GSM CDMA tariff plans - Gidelines - 20-06-11

Self-KYC(S-KYC) as an alternate process for issuing new mobile connections reg 01-10-21

SMS header for BSNL brand VAS 28-09-11

Signature Tune as Ring back tone - Clarification 31-10-11

Secondary sales of project vijay implementation 15-01-10

Sale of Vanity numbers - Empowermet to CGM 12-03-14

Sale of Data cards reg

Sale of BSNL pre-paid recharges and post-paid bill payments through Post offices reg 08-04-20

SAMADHAN 2G 3G data plan Clarification 02-04-12

Sale of BSNL products through station canteens reg 05-03-13

Root Cause Analysis OG Fail Prepaid Rooaming customers 07-10-11

Rounding off amount during sales to Franchisees 21-02-11

Revision of Guidelines for imposing penalties - Forced activation cases reg 19-06-15

Roaming on C-TOPUP SIM clarification 09-09-11

Review of Scheme of reimbursement, facilities, awards, incentives for sales teams under project Sikhar reg 27-08-20

Redundancy to CTop up system 28-07-11

Return Policy of deactivated SIMs 22-07-10

Re-verification of mobile subscribers through Aadhaar e-KYCprocess reg 22-03-18

Re-verification of existing mobile subscribers through Aadhaar based EkYC - Case of Roaming and roaming Outstation sub reg 27-09-17

Re launch of promotional offer of 3G datacard 3-6Mbps at reduced rate as backup to ,the ADSL BB 17-07-13

RC of permanent disconnected GSM post-paid connections without clearing OS - MH MP GJ CHT 07-01-15

Provision of rent free add-on connection plan 99 under postpaid mobile services 22-11-16

Provision of fancy number free of cost to post paid customer - Recovery when goes on MNP - Clarification 05-05-16

Provision of Facility to the Channel Management team members 05-10-09

Promotional offer of discount on recharge of PVs -STVs through Self care - BSNL app and BSNL Online RC portal under GSM Prepaid reg 10-07-18

Promotional offer of 1GB free Data with New version of MyBSNL app under GSM mobile services reg 25-10-18

Promotional Welcome Offer for new - MNP port-in customers under GSM prepaid mobile services reg 18-04-18

promotion of IVVR Service- Dial a Video - 05-07-11

Promotional offer of 1GB free Data with New version of MyBSNL app under GSM mobile service reg 24-07-19

Promoting BSNL GPRS plans

Procedure for revers ofal wrong transactions in CTOPUP 25-08-11

Project vijay roll out in12 circles 15-07-09

Project vijay Dir CM letter - 21-08-09

Penetration and improvement of mobile services in rural areas - Suggestions from field units 04-07-13

Procedure for activation of SIM card for foreign nationals arriving in India on e-visa at International Airports reg 26-08-16

Printing of RCV by franchisee 08-02-11

Prepaid Grace period -2 Revision 06-03-09

Post paid bill payment thru CTOP up - 05-10-11

Porject Vijay rollout in 9 Circles - 05-10-09

Piyar Jodi - Review due to low ARPU 23-08-11

PhonePe Offers for online recharge by BSNL customers reg 17-01-18

Outsourcing of O and M activities of passive infra along with S and M of BSNL Non-collocated BTS sites reg 03-10-18

Penalties on Teracom reg 10-10-11

Payment of LL bill through Cell one Vouchers 22-04-09

Opening of Recharge facilities for pre-paid mobile subscribers-reg 23-04-20

Online sale of VAS on BSNL Customer portal and Launch of Re 1 store reg 18-11-13

One month free VAS Subscription pack to all BSNL GSM services reg 09-07-18

OnMobile payment for intervening period reg 18-06-12

No sales tax on Sim sales and activation - Court case 04-08-11

No Sales Tax on sale of SIM and activation 21-09-11

New functionality introduced in MY BSNL Application reg 21-01-15

Monitoring Thresh hold - Revised Procedure 08-08-12

Mobile VAS News letter - Oct 2014

Modification in process of selling of GSM Vanity numbers 08-11-13

Modification in process of selling GSM Vanity numbers reg 18-10-13

Mobile Post paid bill thru UBI ATM 08-08-11

Mobile banking service for BSNL subscribers - 02-08-11

Missing Prepaid RCV TUV - Guidelines - 05-10-11

Miissed calls from out side couintry - TRAI direction 28-09-12

MNP guide lines - clarifications reg port out rejections - 13-04-11

Launching Cell Broad casting service reg 16-06-15

Launch of Post paid Inter Circle Roaming of BSNL in Vodafone Delhi reg 06-02-18

Launch of Mobile application for Android and windows by BSNL reg 04-10-13

Launch of Mobile Application for BSNL Retailers 11-05-16

Judging the Non performers reg 22-04-13

JaiJawan Prepaid sale thru Fran 11-07-12

Issuance of Dual IMSI SIM cards to Post Paid Customers of BSNL reg 12-05-16

Inter operator call forwarding - Instructions 20-09-11

Incorporation of Celltick Applet in the SIM cards being procured by BSNL reg 22-01-15

Incentive during survey project Vijay - 31-07-11

Guidelines for Roaming test SIMs 08-05-14

Incentive - convenyance for the retailer Managers

Implementation of Dual IMSI at HLR End For Resolving OTP - SMS Issue from Pvt OP while On International Roaming reg 02-08-16

Implementation of Dual IMSI at HLR End For Resolving OTP - SMS Issue from Pvt OP while On International Roaming - Annexure 02-08-16

Guide lines for Roaming test SIMs 30-07-13

Guidelines for providing CDR to Law enforcement agencies reg 10-08-16

GSM Rev performance Aug 12

GSM Plan wise review reg 28-09-12

Fraud instances reported in relation with GSM RC Vouchers 04-07-12

GPRS settings 100 percent push to sub - KTK Circle 21-09-12

Fraud instances -Report related to Recharge vouchers - 08-07-11

Focus on Project Vijay 18-07-12

Fedback on SIM replacement issues reg 01-01-14

Field launch of project Vijay 06-10-09

Field Launch Project Vijay 14-10-09

FAQ on National Free Roaming reg 15-06-15

Extn of BR Incentive awards reg

e-KYC feature Mobile App

Extension of Prepaid services in Ja nd K Assam and NE beyond 01-04-13 reg 11-04-13

Exclusive contest for BSNL employees and their family members by CELLTICK -reg 16-04-18

EKYC FLOW IN SANCHAR SOFT

e-action of Vanity numbers - Instructions regarding 19-07-18

Discount for online and electronic payment of BSNL Invoice reg 22-12-16

Distribution of SIMs with Celltick applet reg 29-12-15

Discontinuation of Adhar based eKYC - Digital-KYC Process Flow Approval reg 01-11-18

Discontinuation of Adhar based eKYC - for new connection and reverification reg 01-11-18

Deployment of mobile CSC - Suggestions 26-11-12

Delegation of powers to CGMs for extension of Validity of Cellular prepaid RC and TU vouchers 14-06-13

Conversion of mobile connections from prepaid to postpaid and Vice-versa using OTP reg 01-10-21

Data usage - Common procedure 10-09-12

CYMN implementation 09-04-12

Customer Feedback - Perfomance Audit 23-09-11

Consumer complaints Handling - 06-02-11

CM-Sales and Distribution Policy-2018 of BSNL 10-11-17

Clarification regarding activation of PRBT -bundled with STV for subscribers having already active PRBT subscription – Reg 30-10-18

CM-Sales and Distribution Policy-2018 of BSNL - Covering lettrr 10-11-17

Closure of telecom operation by Private telcos and acquring business thereof by BSNL reg 20-02-13

Clarifications on various issues with respect to subscriber verification through D-KYC process reg 01-12-20

Clarification reg 2G and 3G SIMs reg 06-11-13

Choose your mobile number scheme Launching 09-12-11

Choose your mobile number scheme - SMS charge free 27-12-11

Choose your mobile number scheme - Other methods and Paired SIM to continue- 27-12-11

Call forwarding in MNP scenario 04-07-11

BSNL Headers Guidelines 18-02-20

Call Forwarding from BSNL mobile to any mobile - Clarification - 17-10-11

BSNL write off policy - Dispensing with obtainng reports from RAs - Applicability to CM reg 13-05-13

BSNL Launches SIM Embeded SMS bases utility services 22-11-13

BSNL BUZZ service - implementation - CGMR MH 09-01-15

BSNL Aplication store promotion 09-09-11

BREADS (BSNL Retired employee Associate Distributor Sales) Policy-2020 under CM-S and D Policy-reg 28-01-2020

Blackout days for the year 2017 - 21-12-16

Blackout days for the year 2016 - Intimation to TRAI 21-09-15

Benchmarking 3G data services 01-08-14

Blackout days for calendar year 2016

Black out days - Intimation to TRAI reg 10-01-14

Attractive offers from BSNL Day - Promotion of plans 18-09-12

Atractive offers from BSNL day

Allowing top up for GP customers with Zero day facility 17-09-4

Arrangement of SIMcutter tool at CSCs 23-07-13

Approval of ISD and International roaming facilities reg 05-04-16

Analysis - Dir CM DO letter 05-09-11

3G network usage statistics

Action to be taken to improve QoS of mobile services 151214

Action against VAS Complaints reg 10-09-13

3G Products and Services - 08-06-11

3G poor revenue - Dir CM lr

3G data cards - Mktg efforts 06-08-12

100 days programme extended for 50 days up to 28-02-2014 - CM section 06-01-2014